The privacy and security of your information is very important to us.
Please review the full privacy policy below for more information.
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This Privacy Policy explains how our company and its affiliates collect and use your information. Our Privacy Policy applies to all persons who visit and use our websites, our company and online services, and the websites and online services offered by our affiliates (collectively, the “Websites”). Affiliates are entities that are directly or indirectly owned, controlled, or under common control with our Company. References to “Basic Health,” “we,” “our,” or “us” in this Privacy Policy refer to the entity responsible for the collection and use of your personal data, typically the entity that obtains your personal data in each case. That entity is also referred to as the data controller. This Privacy Policy does not cover websites and online services operated by our company or our affiliates. Those websites and online services have separate privacy policies that do not link to or incorporate by reference into this Privacy Policy. Different privacy policies may also apply to other parts of our Websites, such as password-protected areas or web pages used for online recruitment. Our Privacy Policy applies only to activities we engage in on our Websites and not to activities that are “offline” or unrelated to our Websites. This Privacy Policy is incorporated into our Terms and Conditions and applies equally to your use of our Websites. By using the Websites and providing your personal data and other information through the Websites, you acknowledge that your personal data will be processed in accordance with the terms of this Privacy Policy. If you do not agree to the practices described in this Privacy Policy, please do not provide us with your personal data or otherwise interact with the Websites. We reserve the right to modify this Privacy Policy at any time. If we make any material changes to the Privacy Policy, we will post a notice on this website before the change becomes effective. You can determine when this Privacy Policy was last revised by referring to the "Last Updated" date above. You can review the most recent version of this Privacy Policy. We recommend that you check the Privacy Policy periodically for any changes.
What personal data do we collect about you?
Personal data, as used in this Privacy Policy, means any information relating to an identified or identifiable individual, or any information as defined by applicable law. When you visit and voluntarily interact with our website, we collect the following personal data:
your first and last name;
Company Name;
Internet Protocol (IP) address;
Contact information (e.g. phone number, email address);
Or, other information you voluntarily provide.
When do we collect personal data about you?
Our company does not collect any personal data from you through this website unless you voluntarily choose to disclose such information. We may ask you to provide certain personal data at different times and locations on the Site. In some cases, if you choose not to provide us with the personal data requested, you may not be able to access all content on the Site or participate in all of its features. For example, we may collect personal data from you when you:
Purchase our company's products through our website;
Open or reply to our emails;
When you voluntarily provide information to us through customer surveys, we may link it to personal data we have previously collected about you;
Contact customer service, use our Connect feature to chat with a representative of our company, or use our customer support tools;
Connect, link or “share” our website through social networking sites;
If you provide us with the personal data of a third party, you will be deemed to have provided notice to the third party and have obtained the authorization from the third party to provide such information.
How do we use personal data?
Our company uses the personal data we collect when you visit our website to provide you with services or enter into a contractual agreement with you. This includes:
Create an online website account for you at your request;
Provide customer service (for example, to answer your questions or respond to requests);
Send you alerts, updates, support, administrative messages, service announcements and requested information;
We will use personal data requested by third parties or us for legitimate business reasons to the extent that the data is consistent with your privacy rights and expectations. This includes:
Operate, maintain and improve the Site, our Services and our products;
Conduct analysis and conduct customer research;
Verify your ability to access or use certain products or services that are only available to individuals who meet certain eligibility requirements or criteria, such as health care professionals;
Allow you to interact with certain third-party content service providers (for example, enabling you to link to or view content from a third-party website within the Site, or to view our content on a third-party website);
Allow you to choose to participate in interactive features of our website;
To administer online surveys or special offers offered by us or through our third-party business partners;
Improve our website, customer service, products and services, and overall user experience;
Enhance other information we have about you to help us better understand you and determine your interests;
Determine your preferences so that we can notify you of new or other products, services and promotions that may be of interest to you;
Our company also has legal basis for using your personal data:
To prevent fraud, public safety, enforce our company reporting obligations and Terms and Conditions, and comply with laws, regulations, court orders, subpoenas or other legal process.
Where required by law, we may also, with your "opt-in" consent, use information collected in accordance with this Privacy Policy to provide you with information about goods or services that we think may be of interest to you.
How is sensitive personal data processed?
Sensitive personal data (also known as "special categories of personal data") as used in the Privacy Policy refers to data that is related to your race or ethnicity, political opinions, religious or other beliefs, health, genetic or biological characteristics, sex life, or sexuality. Information about orientation, criminal background or trade union membership. Our company only collects sensitive personal data under the following limited circumstances:
With your express consent;
Protect your vital interests or the vital interests of others where you are physically or legally unable to consent;
To provide health or social care or treatment or to manage health or social care systems and services in accordance with EU or Member State law or in accordance with a contract with a health professional, if treatment is required for preventive or occupational medical purposes; or for the establishment, exercise of or to defend legal claims, or to the extent permitted and required by applicable law.
Unless otherwise required by applicable law, you do not need to provide us with any sensitive personal data when using our website. If you choose not to do so, your decision will not prevent you from using our website.
What other information do we collect?
Like many other websites, when you browse and interact with our website, we may use automated collection technologies to collect certain information about your equipment, browsing actions and patterns, including:
Details of your visits to our website, including the resources, traffic data, location data, logs, languages you access and use on our website;
Date and time of access, frequency and other communication data;
Information about your computer and Internet connection, including operating system, host domain, and browser type (such as Internet Explorer); or
Recommended website (URL) details.
The information we collect automatically is statistical data that helps us improve our website and provide a better, more personalized service, including enabling us to:
Determine website traffic patterns;
Count the number of website visits;
Identify traffic sources so that we can measure and improve the performance of our website;
Share or sell such information to third parties;
Help us understand which pages and content are the most and least popular; and
Determine the frequency and last date of your visits to our website.
Cookies and other technologies
We use cookies, web beacons/pixel tags, and other technologies (collectively, "Cookies") to identify you when you visit our website or interact with our emails. "Cookies" are small amounts of data that are cached or stored on your computer based on Internet activity. These cookies can be passed in a first-party or third-party context. For example, we may collect information about your browser type and version, operating system, user language, ISP, web pages viewed, links clicked, IP address, presence of the "Flash" plug-in, screen resolution and connection information. type, the websites visited before and after visiting our website, details of items purchased and emails you sent, forwarded or clicked through to our website. By collecting this information, we can better understand how you interact with our website; provide you with a more personalized and optimized online experience by tracking your preferences; improve our website; and perform contracts with our business partners ; Help confirm receipt and respond to our emails; and provide more efficient customer service. For more information about the cookies we collect and how to disable them, please visit our Cookie Policy and Section 9 below. Social media plug-ins. Our website uses so-called social plug-ins ("plug-ins") from the social networks Facebook, Twitter and LinkedIn. These plug-ins are represented by the respective logos of the social networks. When you visit this website, your browser will establish a direct connection with the servers of these social networks. The social network transmits the content of the plug-in directly to your browser, where it is then integrated into the website. The integration of the plug-in allows the social media network to receive your information that is loaded on the corresponding page of the website. For example, if you log in with Facebook, it will be able to assign your visit to your account. When you visit our website, you have exchanged this information whether or not you interact with the plug-in. If you interact with this plug-in, the corresponding information will be sent directly to Facebook via your browser and stored there. You can find information about how social networks use data, as well as your rights and optional settings on social networks to protect your privacy. If you do not want social networks to collect data about you via our website, you must be logged in to the social network domain before accessing the website. To prevent the exchange of information with social networks during your visit to our website, you can opt out of cookies through your browser settings and other tools.
How do we share information?
Our company is committed to keeping your personal data confidential. Except as otherwise provided in this Privacy Policy, we do not sell, trade, or rent your personal data collected on the Site to third parties. We may share your personal data as required or permitted by the following laws:
In the ordinary course of business, any Valve Technology affiliated company will only use your personal data for the purposes described in this privacy policy (for example, to respond to your inquiries about our products and services);
With contractors, vendors and suppliers who provide services on our behalf (such as processing and fulfilling orders); Data analysis and storage; Assistance with direct marketing and distribution of emails and other communications; Fraud prevention services; Delivery and logistics; To complete the collection above other purposes;
If we or any of our affiliates files for bankruptcy or transfers ownership (or assets) in connection with a proposed or completed corporate reorganization (such as an actual or potential business unit merger, acquisition or sale) of any of our affiliates;
Comply with legal orders and government requests or support audit, compliance and corporate governance functions as needed;
To combat fraudulent or criminal activity, to protect our rights or those of our affiliates, users and business partners, or as part of legal proceedings affecting our company, including enforcing our Terms and Conditions.